A part of Acronis Cyber Protect Cloud 25.05 Hotfix 2
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
For workloads with agent versions other than 25.5.40148, this version of the Acronis Cyber Protection agent is not needed and not available for remote update by using the user interface. No further action is required.
For workloads with agent version 25.5.40148, this update will be rolled out and installed automatically within the next several days. No further action is required.
If you want to manually update workloads with agent version 25.5.40148 to version 25.5.40256, download the installation file, and then run it locally as described in this KB article.
Fixed issues
- [PLTFRM-79010] Dynamic component installation does not work as expected.
Updating the protection agent on Windows machines is stuck at 0% for an extended period.
A part of Acronis Cyber Protect Cloud 25.05 Hotfix 1
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [PLTFRM-73349] Backups fail occasionally with the error "Failed to connect to the Agent Core service on this machine." The error details contain a message about operation timeout with 0 bytes received.
A part of Acronis Cyber Protect Cloud 25.05
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-401207] Backups of LVM and LDM disks complete successfully, but the following redundant warning message is shown: "The disk partition structure is either not initialized, unsupported, or corrupted: code 66. Disk 1 will not be backed up."
- [ABR-263441] Archive browsing fails with the error "Failed to find archive" if the archive name contains the '&' symbol.
- [PLTFRM-77064] The error "Failed to connect to localhost port 80 after 0 ms: Could not connect to server" appears after updating the protection agent on Linux virtual machines.
For information on security fixes, please refer to https://security-advisory.acronis.com/updates/UPD-2505-042b-3f7a.
A part of Acronis Cyber Protect Cloud 25.04 Hotfix 3
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
What's new
This release introduces changes in the back end to enable the smooth operation of upcoming features.
A part of Acronis Cyber Protect Cloud 25.04 Hotfix 2
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-401460] Backups of Linux machines with md-crypt encrypted volumes fail with the error "Invalid parameters were specified."
A part of Acronis Cyber Protect Cloud 25.04 Hotfix 1
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-401207] Backups of LVM and LDM disks complete successfully, but the following redundant warning message is shown: "The disk partition structure is either not initialized, unsupported, or corrupted: code 66. Disk 1 will not be backed up."
- [ABR-401346] Backups of NAS devices fail with the error "Error Cannot find GXT item type '139'."
A part of Acronis Cyber Protect Cloud 25.04
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-263441] Archive browsing fails with the error "Failed to find archive" if the archive name contains the '&' symbol.
- [ADP-41199] Remote installation via Active Directory does not work as expected on some localized Windows versions.
- [PLTFRM-76697] Unable to log in to File Sync&Share with Azure AD accounts.
For information on security fixes, please refer to https://security-advisory.acronis.com/updates/UPD-2504-e6f4-5dd7.
A part of Acronis Cyber Protect Cloud 25.03 Hotfix 2
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [PLTFRM-76697] Unable to log in to File Sync&Share with Azure AD accounts.
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For information about security issues fixed in this release, please refer to https://security-advisory.acronis.com/updates/UPD-2504-5793-1703.
A part of Acronis Cyber Protect Cloud 25.03 Hotfix 1
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [RM-5551] Enable chat from the Cyber Protect Cloud console with remote users.
A part of Acronis Cyber Protect Cloud 25.03
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-380673] The following errors might occur during file restore operations: "The file is corrupted", "The path ... does not exists".
- [ABR-397897] Updates from legacy agent versions might fail on workloads running on Windows 10.
For information about security issues fixed in this release, please refer to https://security-advisory.acronis.com/updates/UPD-2503-9410-d83a.
A part of Acronis Cyber Protect Cloud 25.02 Hotfix 1
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-397545] Added support for WinPE media as the pre-boot environment for remote recovery.
- [ADP-40388] The 'Always reboot' option in Patch Management / Software deployment plans does not work as expected.
- [ADP-40397] ML-monitoring plans show "No data" on the device widget.
A part of Acronis Cyber Protect Cloud 25.02
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-396921] The size of folder C:\ProgramData\Acronis\ArchivePersistentCache increases considerably after the update of the Cyber Protection agent.
A part of Acronis Cyber Protect Cloud 25.01 Hotfix 2
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-397466] Application-aware backups fail with the error "Factory for a command with ID = '...' cannot be found."
A part of Acronis Cyber Protect Cloud 25.01 Hotfix 1
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-396921] The size of folder C:\ProgramData\Acronis\ArchivePersistentCache increases considerably after the update of the Cyber Protection agent.
A part of Acronis Cyber Protect Cloud 25.01
Overview
With this update, the Acronis flagship cloud product offers enhancements and addresses issues found in previous releases.
Datacenter availability
This version of the Acronis Cyber Protection agent is being deployed on all datacenters.
The agent will become available in the next couple of days.
Fixed issues
- [ABR-381216] Replications to cloud are slow.
- [ABR-396377] Acronis Hyper-V Virtual Machine Watcher service fails to start.
- [ADP-39346] The alert "Data collection failed" is not properly cleared for the "Failed Logins" monitor.
- [PLTFRM-73895][PLTFRM-73065] Protected workloads appear to be offline in the Cyber Protection console after agent update.
You can find information about earlier agent versions at the following locations.
- Agent versions released as part of Acronis Cyber Cloud releases in 2024
- Agent versions released as part of Acronis Cyber Cloud releases in 2023
- Agent versions released as part of Acronis Cyber Cloud releases in 2022
- Agent versions released as part of Acronis Cyber Cloud releases in 2021
- Agent versions released as part of Acronis Cyber Cloud releases in 2020
- Agent versions released as part of Acronis Cyber Cloud 9.x releases
- Agent versions released as part of Acronis Cyber Cloud 8.x releases
- Agent versions released as part of Acronis Cyber Cloud 7.x and Acronis Data Cloud 7.x releases