Release date:April, 2025
‎​

Last document update: May 12, 2025

Table of contents

What's new

Disaster recovery: Monitoring widgets in the DR protection dashboard

This release adds the following widgets in the DR potection dashboard:

  • Recovery servers in failover: Shows the number and status of recovery servers in production and test failover, and the total amout of compute points consumed per hour.
  • Primary servers: Shows the number and status of primary servers, and the total amount of compute points consumed per hour.
  • Cloud servers alerts: Lists the latest alerts by severity, and provides quick access to alert details and affected servers.

The new widgets allow partners and end customers to:

  • Quickly detect and resolve problems by monitoring the status of recovery and primary servers on the dashboard.
  • Stay on top of critical issues with quick access to prioritized alerts.
  • Avoid compute points overuse by tracking the server count and compute points consumption.

The widgets are visible to end customers by default.

Licensing

Acronis Cyber Protect Cloud: Advanced Disaster Recovery

Updated Components

Cyber Protection agent

The Acronis Cyber Protection agent has new versions as follows.

  • Acronis Cyber Protection agent for Windows (v.25.04.39976)
  • Acronis Cyber Protection agent for Mac (v.25.04.39976)
  • Acronis Cyber Protection agent for Linux (v.25.04.39976)

See the release history for the Acronis Cyber Protection agent here.

Changes in Acronis Cyber Cloud API

Upcoming end of support for /api/ams REST API

The /api/ams/ REST API, which is used for backup and resource management, will be deprecated and replaced by a new API. The new API will accommodate all integrations and automation scenarios that currently use /api/ams/.

The /api/ams/ REST API is not an official and public API. However, some customers are using it for integration and automation tasks. To ensure smooth transition, the deprecation will be done in phases, with one year of notice for each phase.

Acronis has officially announced the beginning of the one year notice period for Phase 1 in May, 2024. Documentation on how to migrate to the new public REST API is provided in the API change log document.

One year after the official announcement of deprecation, there will be no commitment to support the /api/ams/ endpoints, even though they might still be available.

You can find more information and the history of changes in Acronis Cyber Cloud API in the API change log document.

Fixed issues

Security

For information about security issues fixed in this release, please refer to https://security-advisory.acronis.com/updates/UPD-2504-e6f4-5dd7.

Acronis Cyber Protect Cloud

Active Protection and patch management

  • [AMP-32870] Random crashes might occur during antivirus and antimalware scans with the Behavior Engine enabled.

Autodiscovery and remote installation

  • [ADP-41199] Remote installation via Active Directory does not work as expected on some localized Windows versions.

Backup

  • [ABR-399832] Backup operations might remain stuck until the management server is restarted.
  • [ABR-392193] Disks with unrecognized volumes are not included in entire machine backups, but no warning messages are issued to the users. As a result, such disks cannot be recovered as they are not present in the backup.

Cyber Protect Cloud console

  • [ABR-400288] Unable to log in to the Cyber Protect Cloud console.
  • [PLTFRM-76697] Unable to log in to File Sync&Share with Azure AD accounts.

Device Lock

  • [DEVLOCK-6654] A system error occurs on Windows 11 24H2workloads with DLP installed if you restart the sytem after connecting and disconnecting a removable device.

Microsoft 365, Google Workspace, and other applications protection

  • [DF-4975] Sharepoint backups fail with the error "Catalog indexing '<archive_name>.tibx'"

Recovery

  • [ABR-263441] Archive browsing fails with the error "Failed to find archive" if the archive name contains the '&' symbol.

Known issues and limitations

Acronis Cyber Protect Cloud

Autodiscovery and remote installation

  • [ADP-39185] Active Directory-based discovery does not operate as exepcted with the default configuration of Windows Server 2025 because it enforces LDAP encryption by default.

Backup

  • [ABR-365442] The backup validation completes successfully, but the validation status is incorrect or missing in backup sets with a large number of backups.
  • [ABR-361097] It is possible to create backups with special characters in their names, but such backups are not accessible when saved on a network storage.
    • Solution: Do not use special characters in backup names, even though the application allows you to.
  • [ABR-305920] The backups of System state performed via the Windows Server Backup feature fail with the error message "The process cannot access the file because it is being used by another process."

Bootable media

  • [ABR-358235] WinPE-based media: Unable to browse backup files if the cloud storage location contains corrupted backup archives.

Cyber Protection agent

  • [ABR-371912] The Acronis SnapAPI module may require separate compilation after installation on Rocky Linux or Oracle Linux 8.7 distributions.
    • Solution: Compile the SnapAPI module manually after installing the Agent for Linux on a workload that runs on a Rocky Linux or Oracle Linux 8.7 distribution.

Recovery

  • [ABR-371521] When browsing backup archives, the sorting of files by last change date does not work correctly.

Virtualization protection

  • [ABR-383978] No alert about almost reached storage quota is displayed for agentless Microsoft Azure VM backups.
  • [ABR-383972] No alert about exceeded storage quota is displayed for agentless Microsoft Azure VM backups.

For more information on known issues and workarounds, please visit our Knowledge Base.