Recovering files by using the web interface

Recovery through the web interface is not available for tenants in the Enhanced security mode.
  1. Select the machine that originally contained the data that you want to recover.
  2. Click Recovery.
  3. Select the recovery point. Note that recovery points are filtered by location.

    If the selected machine is physical and it is offline, recovery points are not displayed. Do any of the following:

  4. Click Recover > Files/folders.
  5. Browse to the required folder or use the search bar to obtain the list of the required files and folders.

    Search is language-independent.

    You can use one or more wildcard characters (* and ?). For more details about using wildcards, refer to "File filters".

    Search is not available for disk-level backups that are stored in the cloud storage.

  6. Select the files that you want to recover.
  7. If you want to save the files as a .zip file, click Download, select the location to save the data to, and click Save. Otherwise, skip this step.

    Downloading is not available if your selection contains folders or the total size of the selected files exceeds 100 MB. To retrieve larger amounts of data from the cloud, use the procedure Downloading files from the cloud storage.

  8. Click Recover.

    In Recover to, you see one of the following:

    • The machine that originally contained the files that you want to recover (if an agent is installed on this machine).
    • The machine where Agent for VMware, Agent for Hyper-V, Agent for Virtuozzo, Agent for Scale Computing HC3, or Agent for oVirt is installed (if the files originate from an ESXi, Hyper-V, Virtuozzo, Scale Computing HC3, or Red Hat Virtualization/oVirt virtual machine).

    This is the target machine for the recovery. You can select another machine, if necessary.

  9. In Path, select the recovery destination. You can select one of the following:

    • The original location (when recovering to the original machine)
    • A local folder on the target machine

      Symbolic links are not supported.

    • A network folder that is accessible from the target machine.
  10. Click Start recovery.
  11. Select one of the file overwriting options:

    • Overwrite existing files
    • Overwrite an existing file if it is older
    • Do not overwrite existing files
The recovery progress is shown on the Activities tab.