Release notes for Acronis Cyber Cloud 20.08

Release date: August 2020


With this update release, the Acronis flagship cloud product offers enhancements and addresses the issues found in the previous releases.

What's new


Introducing new editions: Acronis Cyber Protect and Acronis Cyber Backup

Introducing the new Essentials offering items

Introducing free cloud storage for selected offering items

Starting from the Acronis Cyber Cloud 20.08 release, we are introducing a free cloud storage for the selected offering items of the new Acronis Cyber Protect (per workload) edition.

Offering item

Free cloud storage included, GB

Cyber Protect Essentials - Workstations


Cyber Protect Essentials - Servers


Cyber Protect Essentials - Virtual machines


Cyber Protect Standard - Workstations


Cyber Protect Standard - Servers


Cyber Protect Standard - Virtual machines


Cyber Protect Standard - Web hosting servers


Cyber Protect Advanced - Workstations


Cyber Protect Advanced - Servers


Cyber Protect Advanced - Virtual machines


Cyber Protect Advanced - Web hosting servers


Acronis Cyber Protect

Exploit prevention in Antivirus and antimalware protection

Cyber Protect stops the attacks and prevents them by using a new exploit prevention functionality.

Note that the functionality is available on Windows OS only. It should be used together with Behavior Engine.

Remote Assistance for Windows

Now it is possible to connect to a remote customer’s computer in the customer's desktop session and see exactly what the customer sees.

This will let service providers fix issues on customer's computers without logging out the customer.

Support for clipboard transfer via the HTML5 remote desktop client

Now copying/pasting of the text from a remote machine to a local machine and vice versa is supported.

Note that the following browsers are not supported yet: Internet Explorer, Safari, and Safari for iOS.

Better security products compatibility

Now Acronis Cyber Protect is registered in Windows Security Center only when a protection plan with the enabled Real-time protection is applied.

This allows to avoid security products compatibility issues when the Real-time protection is not enabled.

URL filtering widget and report

The new URL filtering widget shows a static list of URL categories with a number of items in the defined period of time.

#CyberFit Score recommendations in report

Recommendations on how to increase the level of the cyber protection are now present in the “#CyberFit Score by machine” report.

Acronis Cyber Disaster Recovery Cloud

Read-only access support

Now for a user with the Cyber Protection read-only administrator role, the Disaster Recovery service is available in the read-only mode.

Platfrom Core and Management Portal

API for cloud distributors

Acronis Cyber Files Cloud

API changes

See the dedicated API change log document for more details.

Affected components

Acronis Cyber Protection agent

See separate Acronis Cyber Protection agent release notes here.

Fixed issues

This section describes issues that have been fixed in this update.

Acronis Cyber Protection Agent

Bootable media


Cyber protection

Dashboards and reports

Disaster Recovery

Google G Suite


Microsoft 365


Platfrom Core and Management Portal

Known issues and limitations

This section describes issues that are currently known and provides solutions to avoid the issues where possible.

Acronis Cyber Protection







Management Portal

Build Path - Where the CHM file is located