Passwords with special characters or blank spaces

If your password contains special characters or blank spaces, enclose it in quotation marks when you type it on the command line.

On-premises deployment

  • Command template

    <path to the registration tool> -o register -a <management server address:port> -u <user name> -p <"password">

  • Windows

    "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -o register –a https://10.250.144.179:9877 -u johndoe -p "johnspassword"

  • Linux

    sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register –a https://10.250.144.179:9877 -u johndoe -p "johnspassword"

  • macOS

    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -a https://10.250.144.179:9877 -u johndoe -p "johnspassword"

Cloud deployment

  • Command template

    <path to the registration tool> -o register -t cloud -a <service address> -u <user name> -p <"password">

  • Windows

    "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a https://cloud.company.com -u johndoe -p "johnspassword"

  • Linux

    sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -p "johnspassword"

  • macOS

    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -p "johnspassword"

If this command fails, encode your password into base64 format at https://www.base64encode.org/. Then, at the command line, specify the encoded password by using the -b or --base64 parameter.

On-premises deployment

  • Command template

    <path to the registration tool> -o register -a <management server address:port> -u <user name> -b -p <encoded password>

  • Windows

    "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -o register –a https://10.250.144.179:9877 -u johndoe -b -p am9obnNwYXNzd29yZA==

  • Linux

    sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register –a https://10.250.144.179:9877 -u johndoe -b -p am9obnNwYXNzd29yZA==

  • macOS

    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -a https://10.250.144.179:9877 -u johndoe -b -p am9obnNwYXNzd29yZA==

Cloud deployment

  • Command template

    <path to the registration tool> -o register -t cloud -a <service address> -u <user name> -b -p <encoded password>

  • Windows

    "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a https://cloud.company.com -u johndoe -b -p am9obnNwYXNzd29yZA==

  • Linux

    sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -b -p am9obnNwYXNzd29yZA==

  • macOS

    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -b -p am9obnNwYXNzd29yZA==