Preparation

Step 1

Choose an agent, depending on what you are going to back up. The following table summarizes the information, to help you decide.

Note that Agent for Windows is installed along with Agent for Exchange, Agent for SQL, Agent for VMware, Agent for Hyper-V, and Agent for Active Directory. If you install, for example, Agent for SQL, you also will be able to back up the entire machine where the agent is installed.

What are you going to back up?	Which agent to install?	Where to install it?

Physical machines
Physical machines running Windows	Agent for Windows	On the machine that will be backed up.
Physical machines running Linux	Agent for Linux
Physical machines running OS X	Agent for Mac
Applications
SQL databases	Agent for SQL	On the machine running Microsoft SQL Server.
Exchange databases	Agent for Exchange	On the machine running the Mailbox role of Microsoft Exchange Server.
Microsoft Office 365 mailboxes	Agent for Office 365	On a Windows machine that is connected to the Internet.
Machines running Active Directory Domain Services	Agent for Active Directory	On the domain controller.
Virtual machines
VMware ESXi virtual machines	Agent for VMware	On a Windows machine that has network access to vCenter Server and to the virtual machine storage.*
Hyper-V virtual machines	Agent for Hyper-V	On the Hyper-V host.
Virtuozzo virtual machines and containers	Agent for Virtuozzo	On the Virtuozzo host.
Virtual machines hosted on Amazon EC2	The same as for physical machines**	On the machine that will be backed up.
Virtual machines hosted on Windows Azure
Citrix XenServer virtual machines
Red Hat Enterprise Virtualization (RHEV)
Kernel-based Virtual Machines (KVM)
Oracle virtual machines
Mobile devices
Mobile devices running Android	Mobile app for Android	On the mobile device that will be backed up.
Mobile devices running iOS	Mobile app for iOS	On the mobile device that will be backed up.

*If your ESXi uses a SAN attached storage, install the agent on a machine connected to the same SAN. The agent will back up the virtual machines directly from the storage rather than via the ESXi host and LAN. For detailed instructions, refer to "Agent for VMware - LAN-free backup".

**A virtual machine is considered virtual if it is backed up by an external agent. If an agent is installed in the guest system, the backup and recovery operations are the same as with a physical machine. Nevertheless, the machine is counted as virtual when you set quotas for the number of machines.

Step 2

Review the system requirements for the agents.

Agent	Disk space occupied by the agent(s)
Agent for Windows	550 MB
Agent for Linux	500 MB
Agent for Mac	450 MB
Agent for SQL	600 MB (50 MB + 550 MB Agent for Windows)
Agent for Exchange	750 MB (200 MB + 550 MB Agent for Windows)
Agent for Office 365	550 MB
Agent for Active Directory	600 MB (50 MB + 550 MB Agent for Windows)
Agent for VMware	700 MB (150 MB + 550 MB Agent for Windows)
Agent for Hyper-V	600 MB (50 MB + 550 MB Agent for Windows)
Agent for Virtuozzo	500 MB

The typical memory consumption is 300 MB above the operating system and running applications. The peak consumption may reach 2 GB, depending on the amount and type of data being processed by the agents.

Step 3

Download the setup program. To find the download links, click All devices > Add.

The Add devices page provides web installers for each agent that is installed in Windows. A web installer is a small executable file that downloads the main setup program from the Internet and saves it as a temporary file. This file is deleted immediately after the installation.

If you want to store the setup programs locally, download a package containing all agents for installation in Windows by using the link at the bottom of the Add devices page. Both 32-bit and 64-bit packages are available. These packages enable you to customize the list of components to install. These packages also enable unattended installation, for example, via Group Policy. This advanced scenario is described in the Administrator's Guide.

Installation in Linux and OS X is performed from ordinary setup programs.

All setup programs require an Internet connection to register the machine in the backup service. If there is no Internet connection, the installation will fail.

Step 4

Before the installation, ensure that your firewalls and other components of your network security system (such as a proxy sever) allow both inbound and outbound connections through the following TCP ports:

443 and 8443 These ports are used for accessing the backup console, registering the agents, downloading the certificates, user authorization, and downloading files from the cloud storage.
7770...7800 The agents use these ports to communicate with the backup management server.
44445 The agents use this port for data transfer during backup and recovery.

If a proxy server is enabled in your network, refer to the "Proxy server settings" section to understand whether you need to configure these settings on each machine that runs a backup agent.