Deleting backups

If immutable storage is disabled, backup data is permanently deleted and cannot be recovered.

To delete backups of a workload that is online and present in the service console

  1. On the All devices tab, select a workload whose backups you want to delete.
  2. Click Recovery.
  3. Select the location to delete the backups from.

  4. Delete the desired backups. You can delete the whole backup chain or a single backup in it.

    • To delete the whole backup chain, click Delete all.

    • To delete a single backup in the selected chain:

      1. Select the backup to delete, and then click the gear icon.

      2. Click Delete.

  5. Confirm your decision.

To delete backups of any workload

  1. On the Backup storage tab, select the location from which you want to delete the backups.

    The software displays all backups that your account is allowed to view in the selected location. The backups are combined in backup sets. The backup set names are based on the following template:

    • <workload name> - <protection plan name>

    • <user name> or <drive name> - <cloud service> - <protection plan name> – for cloud-to-cloud backups

  2. Select a backup set.

  3. Delete the desired backups. You can delete the whole backup set or a single backup in it.

    • To delete the whole backup set, click Delete.

    • To delete a single backup in the selected set:

      1. Click Show backups.

      2. Select the backup to delete, and then click the gear icon.

      3. Click Delete.

  4. Confirm your decision.

To delete backups directly from the cloud storage

  1. Log in to the cloud storage, as described in Downloading files from the cloud storage.

  2. Click the name of the workload whose backups you want to delete.

    The software displays one or more backup groups.

  3. Click the gear icon corresponding to the backup group that you want to delete.
  4. Click Remove.
  5. Confirm the operation.

What to do if you deleted local backups by using a file manager

We recommend that you delete backups by using the service console, whenever possible. If you deleted local backups by using a file manager, do the following:

  1. On the Backup storage tab, click the gear icon next to the location name.
  2. Click Refresh.

This way you will inform the Cyber Protection service that the local storage usage is decreased.