Browsing the hardware inventory

You can view and browse the data for all hardware components that are available on all company devices.

Prerequisites

  • (For all devices) The devices use Windows or macOS operating system.

  • (For all devices) The devices have a license that supports the Hardware inventory feature. Note that the Hardware inventory feature for virtual machines is not supported in the Cyber Protect legacy editions.

  • (For all devices) A protection agent is installed on the device.

  • (For all devices) Hardware inventory scan on the devices has finished successfully.

  • (For virtual machines) The machine runs on one of the supported virtualization platforms. For more information, see Hardware inventory.

To view all hardware components that are available on the Windows and macOS company devices

  1. In the service console, go to Devices.

  2. In the View: drop-down field, select Hardware.

    The view is a set of columns which determines what data is visible in the screen. The predefined views are Standard and Hardware. You can create and save custom views which include different sets of columns, and are more convenient for your needs.

    The following table describes the data that is visible in the Hardware view.

    Column Description
    Name Device name.
    Hardware scan status

    Status of the hardware scan.

    • Completed.

    • Not started.

    • Not supported. status is shown for workloads for which hardware inventory functionality is not supported, i.e. virtual machines, mobile devices, Linux devices.

    • Update agent. shown in case the outdated version of agent is installed on the device. Clicking on this action will redirect to Settings > Agents page, where admin can perform the agent update.

    • Upgrade quota. Clicking on it will open a dialog where admin can switch the current license to one of other available for tenant licenses
    Processor Models of all processors of the device.
    Processor cores Number of cores of all processors of the device.
    Disk storage Used storage, and total storage of all the disks of the device.
    Memory Total RAM capacity of the device.
    Scan date Date and time of the last hardware inventory scan.
    Motherboard Motherboard of the device.
    Motherboard serial number Serial number of the motherboard.
    BIOS version Version of the BIOS of the system.
    Organization Organization to which the device belongs.
    Owner Owner of the device.
    Domain Domain of the device.
    Operating system Operating system of the device.
    Operating system build Build of the operating system of the device.

  3. To add columns in the table, click the column options icon, and select the columns that you want to be visible in the table.

  4. To narrow the information displayed on the screen, use one or more filters.

    1. Click Search.

    2. Click the arrow, and then click Hardware.

    3. Select one or a combination of several filters.

      The following table describes the Hardware filters.

      Filter Description
      Processor model Multiple selection is possible. Use this filter if you want to view the hardware data of the devices which have the specified processor model.
      Processor cores Use this filter if you want to view the hardware data of the devices which have the specified number of processor cores.
      Disk total size Use this filter if you want to view the hardware data of the devices which have the specified total storage size.
      Memory capacity Use this filter if you want to view the hardware data of the devices which have the specified RAM capacity.

    4. Click Apply.

  5. To sort the data in an ascending order, click a column name.