Multi-site IPSec VPN log files

The availability of this feature depends on the service quotas that are enabled for your account.

The following list provides more information about the IPsec VPN log files that are part of the zip archive, and the information that they contain.

  • ip.txt - The file contains the logs from the configuration of the network interfaces. You must see two IP addresses - a public IP address, and a local IP address. If you do not see these IP addresses in the log, there is a problem. Contact the Support team.

    The mask for the public IP address must be 32.

  • swanctl-list-loaded-config.txt - The file contains information about all IPsec sites.

    If you do not see a site in the file, then the IPsec configuration was not applied. Try to update the configuration and save it, or contact the Support team.

  • swanctl-list-active-sas.txt - The file contains connections and policies that are in status active or a connecting.