Running a hardware inventory scan manually

You can manually run a hardware inventory scan for a single device, and view the current data for the hardware components of the device.

Hardware inventory scanning of virtual machines is supported only when the current date and time of the virtual machine corresponds to the current date and time in UTC. To ensure that the virtual machine uses the correct time settings, disable the Time synchronization option of the virtual machine, set the current date, time, and time zone, and then restart Acronis Agent Core Service and Acronis Managed Machine Service.

Prerequisites

  • (For all devices) The device uses a Windows or macOS operating system.

  • (For all devices) The devices have a license that supports the Hardware inventory feature. Note that the Hardware inventory feature for virtual machines is not supported in the Cyber Protect legacy editions.

  • (For all devices) A protection agent is installed on the device.

  • (For virtual machines) The machine runs on one of the supported virtualization platforms. For more information, see Hardware inventory.

To run a hardware inventory scan on a single device

  1. In the service console, go to Devices.

  2. Click the device which you want to scan, and click Inventory.

  3. In the Hardware tab, click Scan now.