The Cyber Protect service and advanced protection packs

This section describes feature sets introduced in March 2021 with the new billing model. Read more about the advantages of the new billing model in the Acronis Cyber Protect data sheet.

Legacy editions are still available, but not recommended to use because they provide less flexibility in billing. For information about legacy editions and sub-editions, see Cyber Protection service editions and sub-editions.

The following services and feature sets are available in AcronisCyber Cloud:

  • Cyber Protect
    • Protection - full cyber protection at no additional cost with back up and recovery, disaster recovery, automation, management, security, and email security. This functionality can be extended with advanced protection packs that are subject to additional charges.
    • File Sync & Share - a solution for secure sharing of corporate content from anywhere, at any time, and on any device.
    • Physical Data Shipping - a solution that helps you save time and network traffic by sending the data to the cloud data center on a hard drive.
    • Notary - a blockchain-based solution that ensures the authenticity of shared content.
  • Cyber Infrastructure SPLA

In the management portal, you can select which services and feature sets will be available to your tenants. The configuration is done per tenant, when you provision or edit a tenant, as described in Creating a tenant.

Advanced packs

Advanced protection packs are sets of unique features that address more sophisticated scenarios in a specific functional area, for example, Advanced Backup, Advanced Security, and others. Advanced packs extend the functionality available in the standard Cyber Protect service.

Advanced protection packs can be enabled in addition to the Protection service feature and are subject to additional charge. Advanced protection packs provide unique functionality that does not overlap with the standard feature set and with other advanced packs. Clients can protect their workloads with one, several, or all advanced packs. The advanced protection packs are available for both billing modes of the Protection service - Per workload and Per gigabyte.

You can enable the following advanced protection packs:

  • Advanced Backup
  • Advanced Management
  • Advanced Security
  • Advanced Disaster Recovery
  • Advanced Email Security
Advanced packs can be used only when the feature that they extend is enabled. Users cannot use advanced features when the standard service feature is disabled. For example, users cannot use the features of the Advanced Backup pack if the Protection feature is disabled.

If an advanced protection pack is enabled, its features appear in the protection plan and are marked with the Advanced feature icon Icon for an advanced protection feature . When users try to enable the feature, they will be prompted that additional billing applies.

If an advanced protection pack is not enabled, but upsell is turned on, the advanced protection features appear in the protection plan, but are inaccessible for use. The following icon is displayed next to the feature name. A message will prompt users to contact their administrator to enable the required advanced feature set.

If an advanced protection pack is not enabled and upsell is turned off, customers will not see the advanced features in their protection plans.

Included features and advanced packs in Cyber Protect services

When you enable a service or feature set in Cyber Protect, you enable a number of features that are included and available by default. In addition, you can enable advanced protection packs.

The following sections contain high level overview of Cyber Protect service features and advanced packs.

Included and advanced features in the Protection service

Included and advanced features in the Protection service
Feature group Included standard features

Advanced features
Security
  • #Cyber fit score
  • Vulnerability assessment
  • Anti-ransomware protection: Active protection
  • Antivirus and Antimalware protection: Cloud signature-based file detection (no real-time protection, only scheduled scanning)*

  • Antivirus and Antimalware protection: Pre-execution AI-based file analyzer, behavior-based Cyber Engine

  • Microsoft Defender management

*To detect zero day attacks, Cyber Protect uses heuristic scanning rules and algorithms to look for malicious commands.
  • Antivirus and antimalware protection with local signature-based detection (with real-time protection)
  • Exploit prevention
  • URL filtering
  • Forensic backup, scan backups for malware, safe recovery, corporate allowlist
  • Smart protection plans

 

 
Data Loss Prevention
  • Device control
 N/A
Management

  • Group management of workloads

  • Centralized management of protection plans

  • Remote desktop

  • Remote assistance

  • Hardware inventory

  • Patch management

  • HDD health

  • Software inventory

  • File safe patching

  • Cyber scripting

  • Toolbox for MSP

  • AI-based monitoring

  • Software deployment
Backup

    Pay as you go

  • File backup

  • Image backup

  • Applications backup

  • Network shares backup

  • Backup to cloud storage

  • Backup to local storage

Fees for cloud storage usage are applicable

  • Microsoft SQL server and Microsoft Exchange clusters

  • Oracle DB

  • SAP HANA

  • Data Protection Map

  • Continuous Data Protection

 
Email security

  • Antispam Protection

  • URL filtering

Real-time protection for your Microsoft 365 and Gmail mailboxes:

  • Antimalware Antispam
  • URL scan in emails
  • DMARC analysis
  • Anti-phishing
  • Impersonation protection
  • Attachments scan
  • Content disarm and reconstruction
  • Graph of trust
Disaster Recovery Cloud

You can use the Disaster Recovery standard features to test Disaster Recovery scenarios for your workloads.

Note the Disaster Recovery standard features that are available, and their limitations:

  • Test failover in an isolated network environment. Limited to 32 compute points per month, and up to 5 test failover operations at the same time.

  • Recovery server configurations: 1 CPU and 2 GB RAM, 1 CPU and 4 GB RAM, and 2 CPU and 8 GB RAM.

  • Number of recovery points available for failover: only the last recovery point that is available right after a backup.

  • Available connectivity modes: Cloud-only and Point-to-site.

  • Availability of the VPN gateway: The VPN gateway will be temporarily suspended if it is inactive for 4 hours after the last test failover completed, and will be deployed again when you start a test failover.

  • Number of cloud networks: 1.

  • Internet access

  • Operations with runbooks: create and edit.

You can enable the Advanced Disaster Recovery pack, and protect your workloads using the complete Disaster Recovery functionality.

Note the Disaster Recovery advanced features that are available:

  • Production failover

  • Test failover in an isolated network environment.

  • Number of recovery points available for failover: all recovery points that are available after the creation of the recovery server.

  • Primary servers

  • Recovery/Primary server configurations: No limitations

  • Available connectivity modes: Cloud-only, Point-to-site, Site-to-site Open VPN, and Multi-site IPsec VPN.

  • Availability of the VPN gateway: always available.

  • Number of cloud networks: 5.

  • Public IP addresses

  • Internet access

  • Operations with runbooks: create, edit, and execute.

Included and advanced features in the File Sync & Share service

Included and advanced features in the Protection service
Included standard features

Advanced features

Pay as you go

Included features in Physical Data Shipping service

The standard features of the Physical Data Shipping service are billed on pay as you go basis. The service does not offer advanced features.

Included features in Notary service

The following standard features of the Notary service are billed on pay as you go basis.

  • File notarization
  • File eSigning
  • Document templates

The service does not offer advanced features.

You cannot enable advanced protection packs without enabling the standard protection feature that they extend. If you disable a feature, its advanced packs are disabled automatically and the protection plans that use them will be automatically revoked. For example, if you disable the Protection feature, its advanced packs will be disabled automatically and all plans that use them will be revoked.

Users cannot use advanced protection packs without standard protection, but can use only included features of standard protection together with advanced packs on specific workloads. In this case, they will be charged only for the advanced packs that they use.

For information about billing, see Billing modes for Cyber Protect.