Changing the notification settings for a user
To change the notifications settings for a user, select the user on the Users tab, and then click the pencil icon in the Settings section. The following notifications settings are available:
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Quota overuse notifications (enabled by default)
The notifications about exceeded quotas.
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Scheduled usage reports
The usage reports described below that are sent on the first day of each month.
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Failure notifications, Warning notifications, and Success notifications (disabled by default)
The notifications about the execution results of protection plans and the results of disaster recovery operations for each device.
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Daily recap about active alerts (enabled by default)
The daily recap is generated based on the list of active alerts that are present in the service console at the moment when the recap is generated. The recap is generated and sent once a day, between 10:00 and 23:59 UTC. The time when the report is generated and sent depends on the workload in the data center. If there are no active alerts at that time, the recap is not sent. The recap does not include information for past alerts that are no longer active. For example, if a user finds a failed backup and clears the alert, or the backup is retried and succeeds before the recap is generated, the alert will no longer be present and the recap will not include it.
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Device control notifications (disabled by default)
The notifications about attempts to use peripheral devices and ports that are restricted by protection plans with the device control module enabled.
All notifications are sent to the user's email address.
Notifications received by user role
The notifications that Cyber Protection sends depend on the user role.
| Notification type\User role | User | Customer and unit administrators | Partner and folder administrator |
|---|---|---|---|
| Notifications for own devices | Yes | Yes | n/a* |
| Notifications for all devices of the child tenants | n/a | Yes | Yes |
| Notifications for Microsoft 365, Google Workspace, and other cloud-based backups | n/a | Yes | Yes |
* Partner administrators cannot register own devices, but can create their own customer administrator accounts and use those accounts to add own devices. See User accounts and tenants.