Limiting access to your tenant

Administrators at the customer level and higher can limit access to their tenants for higher-level administrators.

If access to the tenant is limited, the parent tenant administrators can only modify the tenant properties. They do not see the accounts and child tenants at all.

To prevent higher-level administrators from accessing your tenant

  1. Log in to the management portal.
  2. Go to Settings > Security.
  3. Disable the Support access switch.

As a result, the administrators of the parent tenants will have limited access to your tenant. They will only be able to modify the tenant properties, but won't be able to access or manage anything inside (e.g. tenants, users, services, backups and other resources).

If the Support access switch is enabled, then the administrators of the parent tenants will have full access to your tenant. They will be able to do the following: modify properties; manage tenants, users, and services; access backups, and other resources.