Resolving plan conflicts

A protection plan can be in the following statuses:

  • Active - a plan that is assigned to devices and executed on them.
  • Inactive - a plan that is assigned to devices but disabled and not executed on them.

Applying several plans to a device

You can apply several protection plans to a single device. As a result, you will get a combination of different protection plans assigned on a single device. For example, you may apply a plan that has only the Antivirus and Antimalware protection module enabled in the plan and another plan that contains only the backup module. The protection plans can be combined only if they do not have intersecting modules. If there are similar enabled modules in the applied protection plans, you must resolve conflicts between such modules.

Resolving plan conflicts

Plan conflicts with already applied plans

When you create a new plan on a device or devices with already applied plans that conflict with the new plan, you can resolve a conflict with one of the following ways:

  • Create a new plan, apply it, and disable all already applied conflicting plans.
  • Create a new plan and disable it.

When you edit a plan on a device or devices with already applied plans that conflict with the changes made, you can resolve a conflict with one of the following ways:

  • Save changes to the plan and disable all already applied conflicting plans.
  • Save changes to the plan and disable it.

A device plan conflicts with a group plan

If a device is included in a group of devices with an assigned group plan, and you try to assign a new plan to a device, then the system will ask you to resolve the conflict by doing one of the following:

  • Remove a device from the group and apply a new plan to the device.
  • Apply a new plan to the whole group or edit the current group plan.

License issue

The assigned quota on a device must be appropriate for the protection plan to be performed, updated, or applied. To resolve the license issue, do one of the following:

  • Disable the modules that are unsupported by the assigned quota and continue using the protection plan.
  • Change the assigned quota manually: go to Devices > <particular_device> > Details > Service quota, then revoke the existing quota and assign a new one.