Adding a G Suite organization

You can add a G Suite organization to the Cyber Protection service in the following ways:

  • By using a dedicated personal Google Cloud project.

  • By using the Cyber Protect app in Google marketplace.

Adding a G Suite organization via a dedicated personal Google Cloud project might result in faster backups. For more information about how to create and configure such a project, refer to Creating a personal Google Cloud project.

To add a G Suite organization by using a dedicated personal Google Cloud project

  1. Sign in to the service console as a company administrator.
  2. Click Devices > Add > G Suite.
  3. Enter the email address of a Super Administrator of your G Suite account.
  4. Browse for the JSON file that contains the private key of the service account that you created in your Google Cloud project. You can also paste the file content as text.
  5. Click Confirm.

As a result, your G Suite organization appears under the Devices tab in the service console.

To add a G Suite organization by using the Cyber Protect app in Google marketplace

  1. Sign in to the service console as a company administrator.
  2. Click Devices > Add > G Suite.
  3. Click Add a Google Workspace organization with the Acronis Google marketplace app.

  4. Follow the instructions displayed by the software:

    1. Click Open marketplace.
    2. Sign in with the Super Administrator credentials.
    3. Click Domain install.

    4. Confirm the domain-wide installation.

      G Suite displays a list of permissions that are necessary to back up and recover your organization's data.

    5. Confirm that you grant the Cyber Protection service these permissions.
    6. Complete the installation wizard.
    7. Go to the Apps launcher icon, find the Cyber Protection Service application in the list, and then click on it.

You are redirected back to the service console. As a result, your G Suite organization appears under the Devices tab in the service console.

Tips for further usage

  • After adding a G Suite organization, the user data and Shared drives in both the primary domain and all the secondary domains, if there are any, will be backed up. The backed-up resources will be displayed in one list, and will not be grouped by their domain.
  • The cloud agent synchronizes with G Suite every 24 hours, starting from the moment when the organization is added to the Cyber Protection service. If you add or remove a user or Shared drive, you will not see this change in the service console immediately. To synchronize the change immediately, select the organization on the G Suite page, and then click Refresh.

  • If you applied a protection plan to the All users or All Shared drives group, the newly added items will be included in the backup only after the synchronization.

  • According to Google policy, when a user or Shared drive is removed from the G Suite graphical user interface, it remains available via an API for a few days. During this period, the removed item is inactive (grayed out) in the service console and is not backed up. When the removed item becomes unavailable via the API, it disappears from the service console. Its backups (if any) can be found at Backup storage > Cloud applications backups.