Deleting backups

When a backup is deleted, all of its data is permanently erased. Deleted data cannot be recovered.

To delete backups of a machine that is online and present in the service console

  1. On the All devices tab, select a machine whose backups you want to delete.
  2. Click Recovery.
  3. Select the location to delete the backups from.
  4. Do one of the following:

    • To delete a single backup, select the backup to delete, and then click the X sign.
    • To delete all backups in the selected location, click Delete all.
  5. Confirm your decision.

To delete backups of any machine

  1. On the Backup storage tab, select the location from which you want to delete the backups.

    The software displays all backups that your account is allowed to view in the selected location. The backups are combined in groups. The group names are based on the following template:

    <machine name> - <protection plan name>

  2. Select a group.
  3. Do one of the following:

    • To delete a single backup, click Show backups, select the backup to delete, and then click the X sign.
    • To delete the selected group, click Delete.
  4. Confirm your decision.

To delete backups directly from the cloud storage

  1. Log in to the cloud storage, as described in "Downloading files from the cloud storage".
  2. Click the name of the machine whose backups you want to delete.

    The software displays one or more backup groups.

  3. Click the gear icon corresponding to the backup group that you want to delete.
  4. Click Remove.
  5. Confirm the operation.

What to do if you deleted local backups by using a file manager

We recommend that you delete backups by using the service console, whenever possible. If you deleted local backups by using a file manager, do the following:

  1. On the Backup storage tab, click the gear icon next to the location name.
  2. Click Refresh.

This way you will inform the Cyber Protection service that the local storage usage is decreased.