Configuring the virtual appliance

  1. Starting the virtual appliance

    In the vSphere Client, display the Inventory, right-click the virtual appliance's name, and then select Power > Power On. Select the Console tab.

  2. Proxy server

    If a proxy server is enabled in your network:

    1. To start the command shell, press CTRL+SHIFT+F2 while in the virtual appliance UI.
    2. Open the file /etc/Acronis/Global.config in a text editor.
    3. Do one of the following:
      • If the proxy settings were specified during the agent installation, find the following section:
        <key name="HttpProxy">
            <value name="Enabled" type="Tdword">"1"</value>
            <value name="Host" type="TString">"ADDRESS"</value>
            <value name="Port" type="Tdword">"PORT"</value>
            <value name="Login" type="TString">"LOGIN"</value>
            <value name="Password" type="TString">"PASSWORD"</value>
        </key>
      • Otherwise, copy the above lines and paste them into the file between the <registry name="Global">...</registry> tags.
    4. Replace ADDRESS with the new proxy server host name/IP address, and PORT with the decimal value of the port number.
    5. If your proxy server requires authentication, replace LOGIN and PASSWORD with the proxy server credentials. Otherwise, delete these lines from the file.
    6. Save the file.
    7. Open the file /opt/acronis/etc/aakore.yaml in a text editor.

    8. Locate the env section or create it and add the following lines:

      env:
          http-proxy: proxy_login:proxy_password@proxy_address:port
          https-proxy: proxy_login:proxy_password@proxy_address:port
    9. Replace proxy_login and proxy_password with the proxy server credentials, and proxy_address:port with the address and port number of the proxy server.
    10. Run the reboot command.

    Otherwise, skip this step.

  3. Network settings

    The agent's network connection is configured automatically by using Dynamic Host Configuration Protocol (DHCP). To change the default configuration, under Agent options, in eth0, click Change and specify the desired network settings.

  4. vCenter/ESX(i)

    Under Agent options, in vCenter/ESX(i), click Change and specify the vCenter Server name or IP address. The agent will be able to back up and recover any virtual machine managed by the vCenter Server.

    If you do not use a vCenter Server, specify the name or IP address of the ESXi host whose virtual machines you want to back up and recover. Normally, backups run faster when the agent backs up virtual machines hosted on its own host.

    Specify the credentials that the agent will use to connect to the vCenter Server or ESXi. We recommend using an account that has the Administrator role assigned. Otherwise, provide an account with the necessary privileges on the vCenter Server or ESXi.

    You can click Check connection to ensure the access credentials are correct.

  5. Management server

    1. Under Agent options, in Management Server, click Change.
    2. In Server name/IP, select Cloud. The software displays the Cyber Protection service address. Do not change this address unless instructed otherwise.
    3. In User name and Password, specify the user name and password for the Cyber Protection service. The agent and the virtual machines managed by the agent will be registered under this account.

  6. Time zone

    Under Virtual machine, in Time zone, click Change. Select the time zone of your location to ensure that the scheduled operations run at the appropriate time.

  7. [Optional] Local storages

    You can attach an additional disk to the virtual appliance so the Agent for VMware can back up to this locally attached storage.

    Add the disk by editing the settings of the virtual machine and click Refresh. The Create storage link becomes available. Click this link, select the disk, and then specify a label for it.