Recovering Shared drive files

1. Click G Suite.
2. If multiple G Suite organizations were added to the Cyber Protection service, select the organization whose backed-up data you want to recover. Otherwise, skip this step.
3. Expand the Shared drives node, select All Shared drives, select the Shared drive that originally contained the files you want to recover, and then click Recovery.

   If the Shared drive was deleted, select it in the Cloud applications backups section of the Backup storage tab, and then click Show backups.

   You can search Shared drives by name. Wildcards are not supported.

4. Select a recovery point.
5. Click Recover > Files/folders.
6. Browse to the required folder or use search to obtain the list of the required files and folders.

   You can use one or more wildcard characters (* and ?). For more details about using wildcards, refer to "File filters".

   The search is not available if the backup is encrypted.

7. Select the files that you want to recover.

   If the backup is not encrypted and you selected a single file, you can click Show versions to select the file version to recover. You can select any backed-up version, earlier or later than the selected recovery point.

8. If you want to download a file, select the file, click Download, select the location to save the file to, and then click Save. Otherwise, skip this step.
9. Click Recover.
10. If multiple G Suite organizations were added to the Cyber Protection service, click G Suite organization to view, change, or specify the target organization.

    By default, the original organization is selected. If this organization is no longer registered in the Cyber Protection service, you must specify the target organization.

11. In Recover to drive, view, change, or specify the target Shared drive or the target user. If you specify a user, the data will be recovered to this user's Google Drive.

    By default, the original Shared drive is selected. If this Shared drive does not exist or a non-original organization is selected, you must specify the target Shared drive or the target user.

12. In Path, view or change the target folder in the target Shared drive or the target user's Google Drive. By default, the original location is selected.
13. Select whether to recover the sharing permissions for the files.
14. Click Start recovery.
15. Select one of the file overwriting options:
    • Overwrite existing files
    • Overwrite an existing file if it is older
    • Do not overwrite existing files
16. Click Proceed to confirm your decision.