Adding a Microsoft Office 365 organization

To add a Microsoft Office 365 organization

  1. Sign in to the service console as a company administrator.
  2. Click the account icon in the top-right corner, and then click Downloads > Agent for Office 365.
  3. Download the agent and install it on a Windows machine that is connected to the Internet.
  4. After the installation is complete, click Devices > Microsoft Office 365, and then enter the Office 365 global administrator credentials.

    Important There must be only one locally installed Agent for Office 365 in an organization (company group).

As a result, your organization data items appear in the service console on the Microsoft Office 365 page.