- Click Microsoft Office 365.
- If multiple Office 365 organizations were added to the Cyber Protection service, select the organization whose backed-up data you want to recover. Otherwise, skip this step.
- Expand the Users node, select All users, select the user whose OneDrive files you want to recover, and then click Recovery.
If the user was deleted, select the user in the Cloud Applications Backups section of the Backup storage tab, and then click Show backups.
You can search users by name. Wildcards are not supported.
- Select a recovery point.
Tip. To see only the recovery points that contain OneDrive files, select OneDrive in Filter by content.
- Click Recover > Files/folders.
- Browse to the required folder or use search to obtain the list of the required files and folders.
You can use one or more wildcard characters (* and ?). For more details about using wildcards, refer to "File filters".
The search is not available if the backup is encrypted.
- Select the files that you want to recover.
If the backup is not encrypted and you selected a single file, you can click Show versions to select the file version to recover. You can select any backed-up version, earlier or later than the selected recovery point.
- If you want to download a file, select the file, click Download, select the location to save the file to, and then click Save. Otherwise, skip this step.
- Click Recover.
- If multiple Office 365 organizations were added to the Cyber Protection service, click Office 365 organization to view, change, or specify the target organization.
By default, the original organization is selected. If this organization is no longer registered in the Cyber Protection service, you must specify the target organization.
- In Recover to drive, view, change, or specify the target user.
By default, the original user is selected. If this user does not exist or a non-original organization is selected, you must specify the target user.
- In Path, view or change the target folder in the target user's OneDrive. By default, the original location is selected.
- Select whether to recover the sharing permissions for the files.
- Click Start recovery.
- Select one of the file overwriting options:
- Overwrite existing files
- Overwrite an existing file if it is older
- Do not overwrite existing files
- Click Proceed to confirm your decision.