Recovering mailbox items

1. Click Microsoft Office 365.
2. Select the mailbox that originally contained the items that you want to recover, and then click Recovery.

   You can search mailboxes by name. Wildcards are not supported.

   If the mailbox was deleted, select it on the Backup storage tab, and then click Show backups.

3. Select a recovery point. Note that recovery points are filtered by location.
4. Click Recover > Email messages.
5. Select the items that you want to recover.

   The following search options are available. Wildcards are not supported.

   • For email messages: search by subject, sender, recipient, and date.
   • For events: search by title and date.
   • For tasks: search by subject and date.
   • For contacts: search by name, email address, and phone number.

   When an email message is selected, you can click Show content to view its contents, including attachments.

   Tip  Click the name of an attached file to download it.

   When an email message is selected, you can click Send as email to send the message to an email address. The message is sent from your administrator account's email address.

   To be able to select folders, click the "recover folders" icon:

6. Click Recover.
7. In Target mailbox, view, change, or specify the target mailbox.

   By default, the original mailbox is selected. If this mailbox does not exist, you must specify the target mailbox.

8. Click Start recovery.
9. Confirm your decision.

The mailbox items are always recovered to the Recovered items folder of the target mailbox.